![]() ![]() These can damage the ink cartridge or the HP All-in-One. Make sure you have the following materials available:ĭry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.ĭistilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges).ĭo not use platen cleaners or alcohol to clean the ink cartridge contacts. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge. Remove the affected ink cartridge and look at the end-of-warranty date on the bottom. If you still get this message after cleaning the contacts, you will need a replacement ink cartridge. If you continue to get a message that says a cartridge is missing or damaged, clean the ink cartridge contacts. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the ink cartridge. If print quality problems persist after cleaning and aligning, contact HP support.Ĭlean the copper-colored ink cartridge contacts if all ink cartridges are installed and a message appears on the display that says a cartridge is missing or damaged. If print quality still seems poor after you clean the print head, try aligning the printer. In the Print Properties dialog box, click the Services tab, and then click Service this device.įollow the prompts until you are satisfied with the quality of the output, and then click Done. You can also open the Printer Toolbox from the Print Properties dialogīox. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. Load letter, A4, or legal unused plain white paper into the input tray. To clean the print head from the HP Photosmart Software The HP All-in-One cleans the print head and prints a page that you can recycle or discard. It has been a while since anyone has replied. Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues. Press to highlight Clean Printhead, and then press OK. Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER. Press to highlight Tools, and then press OK. Load letter or A4 unused plain white paper into the input tray. We are a world community of volunteers dedicated to supporting HP technologyĪnswered? Click " Accept as Solution"to help others find it.To clean the print head from the control panel Thank you for participating in our HP Community. When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems Presumably, then, if the override solution is going to work, and until that final "drop dead" time frame, you can override the message using one of the methods included in the explanation. Device service or repairs required as a result of using expired ink will not be covered under warranty. HP cannot guarantee the quality or reliability of expired ink cartridges. HP recommends replacing the expired ink cartridges. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. The purpose of expiration is to protect the printing system and to ensure ink quality. Solution: Each ink cartridge has an expiration date. Ink cartridge(s) are expired Cause: The ink in the indicated ink cartridge(s) is at the expiration date. If the ink cartridges are inside of the "no recourse" time frame, the instructions ask you to read the User Guide for override instructions. That said, the next section does indicate that even with override allowed (and in place), the ink cartridge will eventually stop working (no recourse). Ink/Toner Paper Ink/Toner ( 4) Add selected to cart. HP Photosmart C4780 All-in-One Printer Ink Cartridges Go to ink or toner finder. Find best deals on HP 60 Black Original Ink Cartridge, CC640WN140 and other compatible cartridges. This exact model is not listed as a "stop and no override" Shop official HP cartridges for HP Photosmart C4780 All-in-One Printer. Business PCs, Workstations and Point of Sale SystemsĪging Ink Supplies Stop Working to Protect the Ink System.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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